Direct Communication Channels
Editorial Inquiries & ReviewConnecting with Technical Documentation Leads
Reach our restoration and estimating specialists for catalog discrepancies, auditing standards inquiries, or custom adjustment reason taxonomy questions.
Office Address
Central Repository & Standards Hub
1717 Arlington Ave, Caldwell, ID 83605, US
Direct Telephone
Mon–Fri from 8:00 AM to 5:00 PM CST
Editorial Email
Submissions and reference verification
Instant Chat
Urgent claim audit consultations
Auditing Standards & Inquiries
Send Revision InquiryClarify Line-Item Taxonomy & Codes
Submit your detailed scope query, missing reason proposition, or structural estimating clarification. Our technical documentation editors review tickets systematically according to standard property adjustment protocols.
What to Include in Inquiries
- •Specific Xactimate line-item category (e.g., DRY, RFG, WTR).
- •Prior revision history index number if re-submitting.
- •Supporting regional code or documentation references.